The Department of Technology Services, Idaho State Department of Education, intends to migrate equipment and services into the State Controller's Office secure Network Operations Center (NOC) in compliance with the Governor's initiative to consolidate technology services and operations. 

Our focus is to promote cooperative agreements in areas outside core education technology services.  Technologies under consideration for relocation include email, servers, storage, virus and spam filtering, and desktop support.   Note that this is a long term effort and subject to several layers of review and approval.

 The following documents are available for review and comment.  Please forward all comments to Mark Russell by Friday, 21 March, 2008

• Support Agreement

• Billing Costs

• Performance Targets

• Support Escalations

• Weekend & Holiday Coverage