Dispute Resolution

Welcome to the Office of Dispute Resolution. The Individuals with Disabilities Education Act (IDEA) requires states to make available to parents and districts formal processes to resolve special education related disputes. We offer Facilitation of special education meetings and Mediation, as well as oversee the State Administrative Complaints and Due Process Hearings systems. Please feel free to contact Melanie or Lily for more information.

We believe:
  • Conflict provides opportunities
  • Perceptions of neutrality, fairness, and honesty are the currency of the office
  • Everyone deserves to be heard and understood
  • Conflict should be resolved at the lowest level appropriate
  • Good outcomes are child-centered and IDEA compliant

The National Center on Dispute Resolution in Special Education